Return Policy

Our returns policy:

If you’ve changed your mind about keeping your purchase, please return it within 15 days in its original condition with proof of purchase. We’ll exchange or refund it, as long as it meets our terms and conditions explained on this page.

By original condition we mean:

you’ve kept all original packaging and labels in good condition and the product can be resold at full price.
you haven’t used the product.
the product contains no personal data and isn’t registered to a user.

How you’ll be refunded

You’ll receive a refund within 14 days of returning the item to the same payment method you used. For items bought with gift cards, we’ll send an e-gift card to the email address that was used to make the purchase.

Issues with your return

You should receive your refund for returns within 14 days of sending the item back.

It can take up to seven days for it to reach our returns centre. Then, we check and process your return, which can take up to two days. We’ll then send you an email to confirm it’s been processed and your refund should be in your account within five days.

If you haven’t received your refund within 14 days of sending it, please contact us: Get in touch about your refund.